Tailored Learning

Tailored Learning addresses today’s completely changed training realities in a unique way. Readers are offered a fly-on-the-wall perspective as two seasoned learning professionals redesign a traditional, classroom-based new-hire sales training program for a networked, tech-savvy audience. By presenting multiple technology options to a single client in a structured way, readers discover the strengths and weaknesses of multiple solutions. Beginning with a redesign of the existing face-to-face training program to allow the client to truly understand the original objectives of the training program, the book explores various program re-design options using technology solutions to achieve the same learning objectives. The process culminates in the selection of the best blended delivery approach, based on organizational constraints, learner abilities, management support, and the time line necessary to achieve learner success.

April Michelle Davis began indexing this book over the Christmas holidays, providing the completed index in mid-January. Having worked with this client before, April Michelle knew the type of index to write, as well as the key words to pull out from the text. This allowed April Michelle to work on the index more efficiently and quickly and with fewer questions for the publisher.